Armodilo Lifetime Product Warranty

What Does This Warranty Cover?

This Warranty extends only to the original user of the Product who purchases the Product for their own use from Armodilo or an authorized Armodilo retailer or reseller. This Warranty covers any defects in material or workmanship in the Product when delivered to such a user (“you”) in new condition in its original packaging. Your sole and exclusive remedy, and the entire liability of Armodilo under this Warranty will be, at Armodilo’s option, the repair or replacement of your Product in accordance with the return process described below.

How Long Does The Coverage Last?

The Warranty period is for the entire life of the Product (not of the user). Armodilo builds its Products to last over extended periods of use, but inevitably everything does eventually wear out (especially moving parts). All products will suffer from differing degrees of wear and tear over time, depending on actual use and the care taken by the user. Please use your judgment when assessing whether your Product is likely to be covered under this Warranty; if it has reached the end of its useful lifetime, it may simply be time to replace it.

What Does This Warranty Not Cover?

This Warranty does not cover any problem that is caused by: (a) failure of electrical components or accessories; (b) accident, abuse, neglect or misuse, including any use contrary to operating instructions or beyond Product specifications; (c) installation, operation, maintenance or unauthorized modification or alteration; (d) other equipment or accessories, lightning, power surge, extreme heat or cold, corrosive or other abnormal environmental conditions; or (e) servicing by unauthorized persons. This Warranty is void if a Product is returned with removed, damaged or tampered labels or any unauthorized modification or alteration (including the unauthorized removal of any component, serial number or identification mark). This Warranty does not cover normal wear and tear, including chips, scratches, abrasions, discolorations or fading on faceplates, frames, tablet inserts, housing, connectors, screws, bolts, cases, tools, accessories or paint/finishes.

THIS WARRANTY DOES NOT COVER, AND ARMODILO WILL NOT BE LIABLE TO YOU OR ANYONE ELSE FOR, ANY DAMAGES RESULTING FROM THE USE OR MISUSE OF, OR INABILITY TO USE, ANY ARMODILO PRODUCT, INCLUDING BUT NOT LIMITED TO: LOSS OF REVENUES, SAVINGS OR PROFITS, LOSS OF USE OR INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, DAMAGE TO OTHER EQUIPMENT OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE OR MISUSE OF, OR INABILITY TO USE, A PRODUCT, REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF ARMODILO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL ARMODILO BE LIABLE FOR MORE THAN THE AMOUNT OF YOUR PRODUCT PURCHASE PRICE, NOT TO EXCEED THE CURRENT LIST PRICE OF THE PRODUCT. EXCEPT AS SPECIFICALLY PROVIDED IN THIS WARRANTY STATEMENT, ARMODILO SPECIFICALLY DISCLAIMS ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS, WARRANTIES AND GUARANTEES, AND SPECIFICALLY DISCLAIMS THE APPLICATION OF THE UN CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS. ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR ARISING FROM A COURSE OF DEALING, LAW, USAGE, OR TRADE PRACTICE, ARE HEREBY EXCLUDED TO THE EXTENT ALLOWED BY APPLICABLE LAW AND ARE EXPRESSLY DISCLAIMED. TO THE EXTENT AN IMPLIED WARRANTY CANNOT BE EXCLUDED, SUCH WARRANTY IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD PROVIDED IN THIS WARRANTY STATEMENT. NO EXPRESS WARRANTY OR GUARANTEE GIVEN BY ANY PERSON OR ENTITY OTHER THAN ARMODILO WITH RESPECT TO A PRODUCT WILL BIND ARMODILO.

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What Do You Have To Do?

Armodilo will not provide any Warranty coverage unless your claim is in compliance with all terms of this Warranty statement and you follow proper return procedures. To request Warranty service, please contact an authorized Armodilo service center or refer to the contact information listed here for more information regarding customer support within your jurisdiction. Once an authorized service center or Armodilo determines that a repair or replacement is required, you will be prompted for your name, address, phone number, e-mail and original invoice or order number and then issued a Return Merchandise Authorization (RMA) number to use when returning the Product. Product you return to Armodilo must be properly packaged in its original packaging (or packaging providing the Product with protection equivalent to the original packaging to withstand the hazards of shipment) and shipped, fully insured, with all shipping charges and related fees (including any applicable customs clearance fees or duties) prepaid by you, via a shipping method that provides for tracking of your package, to the address provided when you received your RMA number. A copy of the sales receipt must also be provided to verify your original purchase of the Product from Armodilo or an authorized Armodilo retailer or reseller. All Product returns must have the RMA number visible on the outside of the packaging. RMAs are only valid for 30 days after the RMA number is issued.

What Will Armodilo Do?

If Armodilo authorizes you to return your Product to Armodilo or an authorized service provider, Armodilo will, at its sole discretion, either repair or replace your Product without charge with a functionally equivalent Product using new or refurbished components. Armodilo will pay the cost of shipping the repaired or replacement Product to you, however Armodilo is not responsible for your cost of returning the original Product to Armodilo (including any applicable customs clearance fees or duties). If Armodilo ships a replacement Product to you, you agree to transfer ownership of the original Product to Armodilo, and Armodilo will not return your original Product to you. Armodilo warrants that repaired or replaced Products are covered [for the greater of either the remainder of the original Product warranty or 90 days].

Does Your Domestic Law Apply?

The laws of the Province of Ontario, Canada, govern this Warranty, notwithstanding any conflicts of law provisions, and the courts of the Province of Ontario shall have exclusive jurisdiction over any claim arising under this Warranty. This Warranty gives you specific legal rights, however you may also have other rights under applicable laws in your jurisdiction, and under such laws certain limitations or exclusions contained in this Warranty statement may not apply to you.

Airline and/or Commercial Carriers

This Warranty excludes any damage by Airlines or Commercial Carriers. Airlines or Commercial Carriers occasionally put containers/packages in situations beyond reasonable care and handling. If damage should occur during handling or transportation by an Airline or Commercial Carrier, it is your responsibility to file a claim directly with the Airline or Commercial Carrier.