Dont worry, we have you!
At Armodilo, we understand that projects can evolve, and sometimes your requirements may change unexpectedly. Whether a unit doesn’t fit as anticipated, or last-minute adjustments to technology arise, we’re here to support you. We offer a comprehensive 30-Day No-Hassle Return Policy on most of our products, ensuring that if things don’t work out, you can return or exchange your purchase with minimal stress.
Our goal is to make sure you have the right solution, and if your order doesn’t meet your needs, we’ll work with you to find a suitable alternative. You can shop with confidence, knowing we’re committed to your satisfaction.
Restocking Fees
All returned products are thoroughly inspected, refinished, and repacked before being restocked. As a result, there is a 25% restocking and refinishing fee. Each return is carefully reviewed on an individual basis, and if a product arrives in less-than-ideal condition, a higher restocking fee—up to 50%—may apply. Refunds are processed promptly after the product is received and inspected but do not include shipping or handling fees.
We recommend you reach out to our customer service team before initiating a return to ensure your product qualifies under our policy.
Items Not Covered by Our Return Policy
Please note that certain items are not eligible for return under our 30-Day No-Hassle Return Policy. These items include:
- Custom Projects: Any product that is custom-made or designed specifically for your project.
- Custom Paint or Finishing: Products that have been finished with a custom color or surface treatment.
- Custom Modifications and Add-ons: Any product modified to your specifications or with added components.
- Made-to-Order Products: This includes any products that are manufactured to your unique order requirements.
For further clarification on which items are covered under our return policy or if you have any specific concerns, please reach out to your dedicated Customer Service Representative.
Quality Control
Armodilo takes quality seriously. Our in-house team of experts includes professionals in graphic and product design, fabrication, and print production, all working together to ensure the highest quality products. We work closely with trusted local partners to handle specialized production processes such as metal cutting, fabrication, and injection molding.
By keeping design and production in-house, we maintain a high level of control over every aspect of the manufacturing process. This ensures a faster, more responsive service and guarantees that the products you receive meet our exacting standards. We are so confident in the quality of our tablet enclosures and kiosks that we offer a Lifetime Warranty on every product we sell.
Invest with Confidence
At Armodilo, we are proud of our industry-leading client satisfaction rates. Our commitment to open communication and the highest product standards ensures that your investment is in good hands. From the initial sales process to aftercare, we work closely with you to meet your specific needs.
Our highly skilled in-house production team and local partners work together to produce every product to perfection, ensuring superior quality control. We’re here to make your brand stand out with confidence, knowing that the products you choose will perform reliably over time.
When you choose Armodilo, you're not just purchasing a product; you’re making an investment in your business's future.
Lifetime Warranty
We’re proud to offer a Lifetime Warranty on all our tablet enclosures and stands. Not only are our products designed and manufactured in North America, but we also stand behind them with a level of assurance that is unmatched in the industry. You can trust that the tablet stands and kiosks you deploy with Armodilo will stand the test of time, no matter the demands of your project.
With our Lifetime Warranty, you can have peace of mind knowing that your purchase is protected for the long haul. If any issues arise, we’ll be there to support you every step of the way.