5 Innovative Ways To Use Tablet Kiosks in the Hospitality & Restaurant Industry
With the rapidly growing industry of tablet stands and tablet kiosks, it was inevitable that they would eventually make their way into the hospitality industry. Restaurants & Hotels are constantly looking for ways to improve their guests’ interaction and offer useful and exciting amenities. Restaurants and Hotels are now utilizing tablets to revolutionize the guest experience. The hospitality industry is always looking for ways to improve the customer experience and a tablet is a way to ensure an unforgettable experience for every guest.
Something that is sure to impress your guests is the ability to adjust room controls with the swipe of a finger. Tablets supported by an on-wall or desktop enclosure can now enable your customer to interact with aspects of the room such as lowering curtains or turning on a light. Let your guests customize their experience by remotely controlling the mood of their room, changing music playlists and switching to ambient lighting.
Check-In & Menu Browsing
One of the main benefits of a tablet is that it provides an easy-to-use interactive experience for the user. Using a tablet combined with a tablet stand as a check-in or menu browsing system enables your guests to quickly view all your availability, specials and promotions without interruptions, enticing them to use more of your services and letting them browse while they wait, especially in busy venues. Having a self-check-in system allows staff to easily up-sell.
Providing your concierge with a tablet or providing a virtual concierge via a tablet stand provides additional opportunities to show guests and customers images of features and specials, showing your clients the “true” experience that is available to them.
Keep your guests and customers up-to-date with the latest news by allowing them free access to online resources while they're enjoying their meal or stay. Tablet kiosks are a great addition to a variety of spaces that entice visitors to spend a little more, stay a little longer and engage with your brand.
Enhance your customers’ experience by allowing them to take advantage of hotel amenities with an in-room tablet. Enabling guests to order room service, make restaurant reservations, order wake-up calls and check air-line schedules with the use of a tablet ensures they will have a great staying experience.
The hospitality industry is all about catering to the needs of the guest staying in your establishment. The ideas above are just a few of many ways that you can make sure your customer has the best stay at your hotel. Implementing a tablet display stand or tablet kiosk in your hotel is a new way to interact with your guest, providing an additional touch point that will be sure to bring them back.